FAQ

1. What are the payment methods of the Del Lima website? If you are out of Brasil, you can make a purchase with a valid credit or debit  card: Visa, Mastercard or American Express.

2. What is the delivery time of the products? The delivery time for jewelry purchased on the Del Lima website may vary according to the place of delivery and is counted after confirmation of the purchase by the credit or debit card company and Del Lima internal analysis.

 

3. How are products delivered? The delivery is made through a carrier contracted by Del Lima.

  

4. Can customers from other countries make a purchase? Yes, the minimun value purchase must be $ 3,000.00 made through the website . Free Shipment !

* Depending on the country of destination, product may be subject to customs charges, please check the rules in your country.

 

5. Is it possible to change the delivery address? Yes, it is possible as long as the goods have not  been sent to the delivery address informed.

 

6. What do I do to send an item as a gift? During your purchase, when filling in the delivery address, simply fill in the address of the person who will be presented. 

 

7.What is the warranty period for jewelry sold by Del Lima? The warranty is valid for 1 year and covers any defects related to technical aspects of manufacture and / or materials involved.

 

8. Is it possible to place orders over the phone? No, orders are only accepted for purchases made on the site. 

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